Frequently Asked Questions
Here below most of the questions by our clients:
How can I purchase a product?
After having chosen the desired shirt, clicking on its picture you will proceed to the product details screen.
You can add the product to your cart by clicking ADD TO CART, after selecting the shirt size.
Clicking on CART DETAILS you will reach the cart page where you can choose whether to continue the purchase.
Clicking on PROCEED TO CHECKOUT you will reach the order page where you must enter billing and shipping information. After entering your shipping information you can click PLACE ORDER after selecting the payment method and accepting terms and conditions.
When does the purchase procedure close?
How do I pay?
By SEPA credit transfers or Credit card. Vittorio Marchesi accepts Visa and MasterCard.
Do I have to pay the VAT on my order?
When will my credit card be charged?
How can I be sure that my credit card data are protected?
Your data are protected with Vittorio Marchesi: the complete data of your credit card will be saved on our server in a cryptographic mode only for the lapse of time necessary in order to fulfil the transaction, by using a digital 128 bit certificate. Once this information is forwarded to the transaction service provider through cryptographic mode, the information will be erased from our servers.
How long does the goods take to be shipped?
How can I check where my goods are?
Shipment is always free.